Cannot Log into Gmail or Connect to Google
Check List to Solve Gmail Log in Issues
Sometimes, a Gmail log in can be troublesome. For whatever reason, the user fails to log into their account. The problem can be as simple as forgetting your password or it can be as complex as having your Gmail account hijacked by a hacker. The following is a checklist to diagnose your Gmail sign in problems:
1 – Is your Password being Changed Mysteriously despite Re-setting it?
If a hacker has broken into your Gmail account, he is capable of adding himself to your account so that he can view your email from his account or send email from your account. The hacker will intercept all your messages including the password resets. He can easily change your password at anytime without your consent and all the time you will be wondering why you can’t log into your Gmail account. Check to see that nobody has added themselves to your account.
2 – Is your Email being Forwarded without your Consent?
A hacker can change your account settings and forward your email to his email address. This helps him to keep track of your messages, including any account password details that are sent to your email address. Check your account settings [Forwarding] and remove any suspect email addresses.
3 – Is your Computer Hosts File Blocking any IP or Domains?
Malicious programs can change your Hosts File. They can add domains or IP addresses for blocking on your computer. You will be unable to access any blocked website, like for example,Google.com or Gmail.com.Open the host file and remove any restricted websites and their IPs.The following links show you the path to the hosts file on each Operating System:
Hosts File Path for Windows, Linux, and Mac Operating Systems:
4 – Are Cookies From Google or Gmail Enabled?
Enabling cookies on your web browser might solve your Gmail login problems. Try to enable cookies from Google.com and other third party websites. For instructions on how to enable cookies for a website, follow the directions on your web browser – Firefox, Internet Explorer, Chrome, Opera or Safari.
5 – Log into your Google Account from a different computer. This can solve your login issues instantly because most of the times the problem might have to do with your computer. It might be infected or something might be wrong with it.
6 – Log in from a Mobile Device or Tablet. If the problem is confined to your regular computer, then you should try logging in from a mobile device such as an iphone, cellphone, ipad, tablet etc.
7 – Use an Email Client. Gmail is webmail that can also be accessed via an Email Client. If you cannot log into your account from a web browser, try to sign in from an Email Client. This assumes that you have configured the email client to use with Gmail. The most common email clients are Microsoft Outlook Express, 2002, 2003, 2007, Windows Mail, Thunderbird and Apple Mail.
8 – Internet Connection Problems. If you have problems with internet connection, then you will encounter login issues, not only on Google.com but on every website. Check your wireless broadband and dial-up network connectivity and try to re-connect.
9 – Use Secure Login URLs.There are many URLs from which to log into Gmail. Try each one of them and see if you can log in.
http://mail.google.com/mail/x/ (Google Account)
http://m.gmail.com (Mobile Gmail)
http://googlemail.com (Google Mail)
https://mail.google.com/mail/x/ (Google Account)
https://m.gmail.com (Mobile Gmail)
https://googlemail.com (Google Mail)
10 – Allow Google or Gmail programs through the Firewall.
Make sure that your computer firewall is not blocking any program by Google, for example, Google Talk, Google Earth, Google Desktop and many other apps.
11 – Review Email Client Configuration and Settings. Gmail login issues on your Email Client might be caused by incorrect settings. Check that there is no conflict caused by saved passwords that have not been updated on your email client.
12 – Did you install an Ad blocking program on your computer? The program might be blocking Google Ads on your web browser, and you might encounter difficulties signing into your Gmail account. Disable the Ad blocking program and try to log in.
13 – If Google or Gmail is not allowing you to log into your account, then try iGoogle.iGoogle will allow you to view your email. Go to http://google.com/ig
14 – Log in via Google Talk. This is a desktop application that can be installed on your computer. It does not make use of a web browser, therefore it will give you another leeway to log into Gmail and check your email. Download the program on http://google.com/talk
15 – Clear the Web Browser Cache and Cookies.
Web browsers can store information about previously visited URLs, including Google login errors and connection failures. Clear your browser cache, reload the website and make another login attempt. You should also clear the individual cookies for the troublesome website and make a fresh login attempt. To clear browser cache and website cookies, refer to the instructions for your browser.
16 – Remove or Disable Plugins.Plugins and extensions from other applications including Google apps might be the cause of login problems. Try to disable or remove all plugins on your web browser and re-start your browser. You should also try to disable all start-up programs that run when you start your computer.
17 – Are there Corrupt Cookie Files?
Corrupt cookie files on your web browser might give you all sorts of problems when you are trying to log into Gmail. Locate the corrupt cookie file on your browser and delete it. Attempt a new Gmail login and see if you are successful.
18 – Use an Email Reader or Social Account Manager. Provided that you have configured your Gmail account to be accessed from an Email Reader like Pop Peeper or a social account manager like HootSuite, you can use these channels to log into your Gmail account.
19 – Use QR code Login. This is technology that allows you to log into your account using a mobile phone and QR code.
20 – Use a Password Manager. There are secure login and authentification companies that specialize in preventing password theft and account hacking. Their secure server will generate one-time passwords and disposable pass codes that will make it hard for a hacker to intercept your password.
1 – How to Reset Gmail Password
Most people will fail to log into their Gmail accounts because they have forgotten their passwords. If you cannot remember your password, here is a video showing you how to reset your password.
2 – How to Protect Your Gmail Account with Two-Factor Authentification
The most effective way to protect your Gmail account from being hacked is to enable two-step verification. This provides an extra wall of security against anybody who manages to steal your password. If anybody steals your password, they won’t be able to log into your Google account because they will be required to enter a verification code that is sent to your mobile phone. You are the only one who will receive this code.
How to Prevent Your Gmail Account from Being Hacked:
1 – Never share your Gmail password with anyone.
2 – Never log into your Gmail account from a public computer e.g. internet café, library, wifi spots. You expose yourself to keyloggers, cookie hijackers and interceptors.
3 – Don’t use a dictionary name or easily guessable name as your password. Create a strong password with random characters consisting of letters, numbers, upper case, lower case and a variety of symbols on your keyboard.This Yahoo article shows you how to create a hacker-proof password
4 – Always log out of your account when you are done checking your email.
5 – Activate Two Step verification for your Gmail account. This is a guaranteed way to stop hackers.
6 – Never grant access permissions to people you don’t trust. Gmail has an option that allows users to add people who can view their inbox or send mail from their account. Do not add anyone you don’t trust or don’t add anybody at all because you never know what they might do.
7 – Only use secure third party apps.Do not use insecure third party apps to access your Gmail account.
8 – Do not click links from unsolicited emails. They are usually phishing emails seeking to trick you and steal your credentials.
9 – Do not download files from unknown sites and senders. They might contain viruses that can compromise your computer and cause login problems.
10 – You should be wary of any website that asks a lot of personal information other than your name and email address.